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  • On Your Side

    Are you one of the thousands
    affected by mis-sold short term lending

  • Expert Advice

    Our specialists will help you find out
    if you are owed a refund

  • Discrete & Confidential

    We discuss your refund application only with your past lenders

We offer a professional claims management service. You can do the claim directly yourself to the lender. You can also approach the Financial Ombudsman Service.

How Does It Work?

Why Get A Refund?

Have you ever had a payday loan and felt it was unaffordable? We can assist you in finding out whether you can reclaim back interest and charges on your loans plus 8% statutory interest. It's very simple. If your Lender continuously rolled your loan over from month to month, with or without asking you permission, then unless they completed a full affordability check to see if the loan was right for you, they may have mis-sold that loan to you in those following months.

Whether your lender only rolled your loan over for one month or for twenty months, they are required to complete a proper affordability check each time to assess that the loan is right for you and that you can afford it (as per the FCA’s guidelines on responsible lending).

What is the Process?

Take your first step to a refund by starting your claim:

  • Allow us to talk to the Payday Lenders on your behalf
  • We will assess whether you were mis-sold your Payday Loans
  • We will engage the Payday Lender to recover any money due
  • We will do this across all your lenders, whether it's 1 or 20

What can I claim back?

You can include any of the following charges in a claim:

  • Interest Charged
  • Late Fees
  • Roll Over Fees
  • Payment Fees

Do I Qualify? For A Refund?

  • When you took out your Payday Loan were the charges and fees made clear to you
  • Did you struggle to pay household bills due to the loan repayments being so large
  • Were you encouraged to borrow further or to 'roll' your loan over
  • Did the lenders take automatic payments from your account leaving you in financial difficulty
  • Did the lenders offer more credit
  • Did you struggle to pay household bills
  • Did the lenders take automatic payments

Start your claim today for a review of whether you qualify for a Pay Day Loan refund

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